Receptionist - maternity cover

About the Role

North Chelmsford Healthcare Centre is seeking a caring and proactive receptionist to join our team on a part‑time basis to cover maternity leave. The position will commence on 1st February 2026 until 11th December 2026.

This role involves working across both of our Chelmsford sites:
North Chelmsford Healthcare Centre and our branch surgery, Beaulieu Healthcare Centre.

• Tuesday: 08:00 – 14:00
• Wednesday: 12:30 – 18:30
• Thursday: 08:00 – 14:00
• Friday: 12:30 – 18:30

• Handle patient queries via phone, email, and in person
• Assist the triage doctor as part of the triage team
• Arrange home visits
• Manage card and cash payments from patients
• Oversee waiting lists and follow‑up appointments
• Support clinicians and staff with day‑to‑day tasks

Training and support will be provided with a comprehensive 3‑week induction to ensure a smooth onboarding.

The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

• Show empathy and a caring nature toward patients
• Demonstrate strong teamwork and collaboration
• Maintain a positive, “can‑do” attitude
• Learn quickly and apply new processes effectively
• Be confident using computers
• Be fully flexible to cover annual leave and short‑notice sick leave

North Chelmsford NHS Healthcare Centre is a Systm One practice with a growing list size of over 17,000 patients. The practice has achieved a “Good” CQC rating and has an excellent reputation amongst Chelmsford residents. We are part of the Elizabeth Courtauld Partnership and are expanding with a new branch surgery opening in Beaulieu shortly.

Please note, this post is subject to satisfactory references and a DBS check.

If this vacancy attracts sufficient interest, it may close earlier than the stated deadline. We encourage early applications to avoid disappointment.

• NHS Pension Scheme available
• Free car parking on site
• 4 weeks annual leave
• Birthday leave from 2026
• Birthday leave day starting from 2026

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.