Receptionist - maternity cover

North Chelmsford Healthcare Centre are seeking a caring and proactive receptionist to join our team on a part-time basis to cover maternity leave. The position will commence on 1st February 2026 until 11th December 2026.

This role involves working across both of our Chelmsford sites:
North Chelmsford Healthcare Centre and our branch surgery, Beaulieu Healthcare Centre.

Working hours will be as follows;

Tuesday: 08:00
-14:00

Thursday: 08:00 - 14:00

Friday: 12.30 - 18:30

Training and support will be provided with a comprehensive 3-week induction to ensure a smooth on boarding. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.

• Handle patient queries via phone, email, and in person
• Assist the triage doctor as part of the triage team
• Arrange home visits
• Manage card and cash payments from patients
• Oversee waiting lists and follow-up appointments
• Support clinicians and staff with day-to-day tasks

North Chelmsford NHS Healthcare Centre is a Systm One practice with a growing list size of over 17,000 patients. The practice has achieved a Good CQC rating and has an excellent reputation amongst Chelmsford residents. We are part of the Elizabeth Courtauld Partnership and are expanding with a new branch surgery opening in Beaulieu shortly. Please note, this post is subject to satisfactory references and a DBS check.

If this vacancy attracts sufficient interest, it may close earlier than the stated deadline. We encourage early applications to avoid disappointment.

Benefits include;

• NHS Pension Scheme available
• Free car parking on site
• 4 weeks annual leave
• Birthday leave from 2026
• Birthday leave day starting from 2026

Ifyou would like to find out more information about this role, please do not hesitate to get in contact with us.

• Show empathy and a caring nature toward patients
• Demonstrate strong teamwork and collaboration
• Learn quickly and apply new processes effectively
• Be fully flexible to cover annual leave and short-notice sick leave

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.