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IT Service Desk Analyst: Frontline Support
Job in
Chelmsford, Essex County, CM1, England, UK
Listed on 2026-07-30
Listing for:
FRP Advisory Group
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
FRP Advisory Group is seeking a Service Desk Analyst to be the first point of contact for IT-related incidents across our flexible UK offices (Chelmsford, Brentwood, London and other sites). You will deliver timely resolutions and strong customer service in a fast-paced professional services environment.
The role covers logging and triaging requests, diagnosing issues, supporting Microsoft 365 and other business apps, following ITIL practices, updating knowledge bases, and contributing to
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