Head of Digital Customer Experience; Hybrid
Listed on 2026-10-11
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IT/Tech
Digital Marketing, CRM Systems & Management, IT Project Manager, IT Consultant
Lookers Limited is seeking a Head of Customer Experience to lead the end-to-end digital CX, from first online touchpoint to post-purchase hand-off. The role drives conversion, aligns online and showroom experiences, and champions a customer-first approach across all journeys.
You will own the digital product roadmap, collaborate with engineering and commercial teams, and lead an AI-enabled journey transformation across multiple dealerships.
As a Head of Digital Customer Experience (Hybrid), you will play an important part at Lookers Limited in Chelmsford, England, United Kingdom.
This posting is for the Head of Digital Customer Experience (Hybrid) role at Lookers Limited, based in Chelmsford, England, United Kingdom.
We are looking to fill the Head of Digital Customer Experience (Hybrid) position at Lookers Limited in Chelmsford, England, United Kingdom.
The Head of Digital Customer Experience (Hybrid) role at Lookers Limited is now open for applications in Chelmsford, England, United Kingdom.
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