Store Manager, Retail & Store Manager

Job Title: Store Manager
Location: Chelmsford
Salary - 52,000 - 69,000

A well established and reputable retail organisation in Chelmsford is seeking an experienced and commercially aware Store Manager to oversee the day to day running of a busy retail environment.

This role requires a confident leader who can motivate a team, maintain exceptional customer service standards, and ensure the store consistently delivers strong sales performance. The successful individual will take full ownership of store operations, team development, and the overall customer experience.

Store Operations

• Oversee the daily running of the store ensuring smooth and efficient operations

• Ensure the shop floor is well presented, fully stocked, and aligned with company standards

• Monitor stock levels and coordinate deliveries, replenishment, and stock rotation

• Manage store opening and closing procedures

Team Leadership

• Lead, motivate, and develop a team of retail assistants and supervisors

• Conduct team briefings and provide clear direction on daily priorities

• Support recruitment, onboarding, and training of new team members

• Manage staff rotas to ensure adequate cover during peak trading periods

Sales Performance

• Drive sales through excellent customer engagement and strong product knowledge

• Monitor store performance against sales targets and identify opportunities for improvement

• Implement promotional activity and merchandising strategies to maximise revenue

• Encourage a proactive sales culture within the team

Customer Experience

• Ensure customers receive a welcoming, professional, and knowledgeable service

• Act as the first point of contact for customer queries and escalated concerns

• Maintain high standards of customer satisfaction and brand representation

Compliance and Administration

• Ensure adherence to company policies, retail procedures, and health and safety standards

• Complete store administration including reporting, stock control, and cash management

• Maintain accurate records and ensure operational compliance at all times

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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