Import​/Export European Operation Coordinators x2

Our client is looking to recruit 2 x European Operations Coordinators.

Working in a team and reporting to and working with the Operations Manager the European Operations Coordinator will work closely with customers, clients, agents and business stakeholders.

The European Operations Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure efficient and smooth shipment management from start to finish including quoting, costing and invoicing.

• Manage all aspects of the import & export shipping process.
• Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place for shipments.
• Obtain and communicate, internally and externally, all necessary information to ensure customer needs are met continuously.
• Liaise between suppliers, forwarders and agents to obtain up to date shipment information and to ensure all shipments are handled to our required levels.
• Ensure customers requirements are fully met.
• Provide transport companies with the relevant information to ensure customer collection/delivery requirements are satisfied.
• Ensure correct documentation is on file.
• Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management.
• Develop and maintain effective working relationships with key customers to develop more business opportunities.
• Develop and maintain effective working relationships with key suppliers to develop best practice processes and cost efficiencies.
• Develop and maintain effective working relationships with key stakeholders within the business.
• Any other duties as required by management for the smooth and efficient operation of the department.

This is a Hybrid role 3 days in the office and 2 days at home after training.

Monday to Friday 9am-5.30pm

If you do not hear from us within 7 days, then your application has been unsuccessful.