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Card Services Associate — Disputes & Member

Job in Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listing for: Digital Federal Credit Union
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20.5 - 22.6 USD Hourly USD 20.50 22.60 HOUR
Job Description & How to Apply Below
Position: Card Services Associate I — Disputes & Member Support
A leading credit union in Chelmsford, MA, is looking for a candidate to assist the Card Services Department. The ideal applicant should have strong customer service skills and relevant experience in financial institutions. Responsibilities include processing service requests, assisting staff and members, and maintaining adherence to performance goals. The role offers competitive pay between $20.50 and $22.60 per hour and emphasizes a respectful and inclusive work culture.
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Position Requirements
10+ Years work experience
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