Member Experience & Solutions Specialist
Listed on 2026-10-12
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Customer Service/HelpDesk
Bank Customer Service, HelpDesk/Support, Customer Service Rep, Banking & Finance
First Tech Federal Credit Union in Chelmsford, MA is seeking a Customer Service-focused Member Service Representative for a hybrid role (3 days in office, 2 from home). You will provide quality service across phone, email, web chat and social media, accurately process transactions, and explain all DCU products and services.
Qualifications include a High School diploma and a minimum of 6 months in a call center or banking environment.
We are seeking a motivated Member Experience & Solutions Specialist to join First Tech Federal Credit Union in Chelmsford, MA, United States.
We are looking to fill the Member Experience & Solutions Specialist position at First Tech Federal Credit Union in Chelmsford, MA, United States.
The Member Experience & Solutions Specialist role at First Tech Federal Credit Union is now open for applications in Chelmsford, MA, United States.
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