Patient Care Coordinator

Our Oral Surgery office, Lowell, Nashua & Chelmsford Oral Surgery Assoc dba Lowell Oral Surgery, PC - Chelmsford, is seeking a Patient Care Coordinator to join our busy specialty practice.

Our office is looking for a talented and pleasant Patient Care Coordinator that supports the front office and helps keep the practice moving. You will guide patients through their visit, maintain accurate records, and support the clinical team so they can stay focused on care.

• Welcome patients, complete check in and check out, and keep wait times low
• Review required forms, referrals, imaging, and insurance details before each visit
• Manage high call volume with steady follow through and clear documentation
• Schedule and confirm appointments with strong attention to accuracy
• Process payments and follow standard financial protocols
• Maintain high accuracy in EMR documentation, including same day entry of all patient communications
• Support prior authorizations by gathering records, images, and notes
• Communicate appointment changes and patient needs to practitioners in real time
• Monitor daily schedules and identify gaps or conflicts before they affect patient flow
• Maintain front office readiness by restocking materials and keeping work areas organized
• Ability to meet measurable expectations, such as call response times, documentation accuracy, and scheduling completion
• As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

• 3-5 years experience in a dental office.
• Friendly, steady communicator who works well in a busy environment.
• Comfortable learning insurance requirements and using that information to support accurate scheduling.
• Able to manage competing priorities with calm judgment.
• Strong written communication skills for patient messages and referral correspondence.
• Reliable attendance and punctuality since the role supports daily scheduling needs.
• Familiarity with DSN Cloud Practice Management is a plus.
• Familiarity with office machines (e.g fax, printer ect.).
• Strong communication and people skills.

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k)
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork

Position Base Pay Range: $20 USD - $26 USD

Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Specialty1 Partners and its affiliates participate in the federal government’s E‑Verify program. Specialty1 further participates in the E‑Verify Program on behalf of the clinical practice entities which are supported by Specialty
1. E‑Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E‑Verify process is completed in conjunction with a new hire’s completion of Form I‑9, Employment Eligibility Verification upon commencement of employment. E‑Verify is not used as a tool to pre‑screen candidates.

For up‑to‑date information on E‑Verify, go to www.e‑verify.govand click on the Employees Link to learn more.

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