Instructional Designer

Job Title Instructional Designer Job Description Summary The North American Axis Communications’ Academy is comprised of classroom-based training, webinars and online modules, with more than 10,000 customers trained annually. The individual filling this role will report to the central-based Educational Services organization and is responsible for the overall creation, distribution, and implementation of Axis Communications training materials in North America. This role requires you to be on-site in our Chelmsford, MA office with the flexibility to work remotely one day per week.

• Introduce new ideas, teaching methods, and supporting documentation to continue to evolve the Academy offerings
• Align with subject matter experts to develop industry specific training materials
• Translate complex technical concepts into practical, learner-focused experiences.
• Develop high-quality learning materials, including in-person instructor-led and Virtual Instructor-led, within a blended learning model and course objectives.
• Drive peer reviews, cross-training, and engage in collaborative problem-solving
• Update existing content based on feedback from the field, new technologies, new industry information, and Axis product releases
• Align courseware with classroom equipment, new technology needs, maintenance, and inventory
• Communicate project progress, identify dependencies, and proactively address challenges to ensure timely delivery
• Conduct train-the-trainer sessions and support Trainer preparedness
• Evaluate course effectiveness through feedback, assessments, and performance metrics
• Support Global content development as required

• Analytical, inquiring and critical thought process
• Organized, high-level of detail orientation with ability to multi-task and prioritize workload; excellent time management skills
• Drive, determination and a self-disciplined approach to achieving results
• Capable public speaker
• Project Management skills
• Skilled communication abilities at all levels of the organization – multifaceted communication required such as detailed project management components as well as big picture business cases
• Creative problem solving; confident decision making
• Focused independent drive

• Bachelor’s degree in related field
• 3+ years of relevant experience
• Development experience with Articulate Storyline 2/3, and Captivate
• Fluent in Microsoft Office and courseware development applications
• Experience with Salesforce preferred, but not required

• Master’s Degree
• Previous experience as a technical trainer or project leader managing various elements of a training program
• Industry certifications such as PSP, CPP, or partner technology certifications
• Axis Certified Professional
• Preferred knowledge of Axis and/or related products, expertise in the security/IT industry

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 20-25 lbs. Expected travel time for this position is 25-50%.

The approximate pay range for this location and position is $91,000-$112,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

Filling Permanent Headcount (Fixed Term)…