Collections Representative

Collections Representative – Kelly

Location:

Chelmsford, MA

$27-30 per hour

• Hybrid work environment that promotes work‑life balance.
• Culture that values diversity and inclusion.
• Opportunities for professional growth and development within the finance/accounting field.

• Actively collecting payments from customers with unpaid invoices while maintaining a high collection percentage.
• Developing relationships with primary contacts at assigned accounts to facilitate timely payments.
• Working internally to resolve issues contributing to delayed payments and communicating effectively with customers at all levels.

• Minimum 2-3 years experience in professional finance/account environment, with a proven track record in B2B collections.
• Strong interpersonal and customer service skills; detail‑oriented and organized approach.
• Proficient in ERP systems and Excel; excellent verbal and written communication skills.

Once you apply, we’ll review your qualifications and proceed accordingly. Even if this position doesn’t work out, you remain in our network.

Kelly offers voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, legal plan, and short‑term disability. Employees have access to a retirement savings plan, service bonus, holiday pay, transit spending account, and paid sick leave under applicable state or local plans.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status. We take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans. Requests for accommodation can be directed to the Kelly Human Resource Knowledge Center.

Kelly complies with California’s state and local Fair Chance laws and participates in E‑Verify.