Head of Frontline & Training Strategy
Listed on 2026-10-12
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Management
Change Management, Corporate Strategy, Project & Program Management, Banking & Finance
First Tech Federal Credit Union seeks an experienced leader to design and scale frontline capability programs across service channels, improving employee proficiency and member outcomes. You’ll shape enterprise training strategy and align initiatives with compliance and business priorities.
Lead cross-functional teams across Operations, Member Experience, Product, and Knowledge Management to drive learning, quality, and readiness.
We would love to welcome a new Head of Frontline Experience & Training Strategy to our organisation in Chelmsford, MA, United States.
The Head of Frontline Experience & Training Strategy role at First Tech Federal Credit Union is now open for applications in Chelmsford, MA, United States.
Join us at First Tech Federal Credit Union as our next Head of Frontline Experience & Training Strategy in Chelmsford, MA, United States.
We are currently recruiting a Head of Frontline Experience & Training Strategy for our team in Chelmsford, MA, United States.
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