Senior Mental Health Intensive Care Coordinator; Eligible

Senior Mental Health Intensive Care Coordinator (Bonus Eligible)

Join to apply for the Senior Mental Health Intensive Care Coordinator (Bonus Eligible) role at The Home for Little Wanderers. Relocation assistance and Visa sponsorship available! This position is bonus eligible.

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids. For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community‑based and residential programs serve thousands of at‑risk youths from birth to age 26.

Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

The Home operates The Chelsea Community Service Agency (CSA), which serves youth with Serious Emotional Disturbance (SED) who are enrolled in Mass Health Standard or Common Health and meet certain medical criteria. This program is part of the Massachusetts Children’s Behavioral Health Initiative (CBHI). Our primary goal is to help families strengthen their skills and knowledge to move toward their envisioned future.

• Oversees, supports, and delivers as necessary the following functions performed by direct supervises.
• Performs initial assessments and evaluations of new clients and families; develops, implements, and monitors Individual Care Plans and Transition Plans.
• Acts as a liaison with collateral agencies and programs; establishes and maintains relationships/services that support children and family growth. Acts as an advocate for families; educates parents on advocating for themselves and their children.
• Identifies and actively assists youth and families to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other necessary services, including formal and natural supports and community‑based agencies, services, and organizations.
• Maintains working relationships with local providers of all services to facilitate referrals from these providers, including ESP/Mobile Crisis Intervention providers, to ensure care is properly coordinated.
• Continuously communicates with clients, collaterals, and providers of supportive services; includes extensive telephone contact scheduling and attending case conference meetings; facilitates communication among various providers.
• Administers written assessments, summary reports, documentation, treatment planning, and safety planning to appropriate parties in a timely, well‑written manner; submits reports, documentation, and billing in a timely manner; ensures that documentation meets utilization review and quality assurance standards.
• Attends staff meetings; presents client material; consults with supervisor and team members on challenging and difficult client issues; participates in regular individual and group supervision; attends clinical training and safety practice training.
• Documents significant client interactions per Mass Health requirements.
• May be required to provide behavioral support.
• Provides weekly supervision to direct reports.
• Participates in management activities, including but not limited to weekly management meetings, quality assurance, training and development needs of the program, and secondary on‑call rotation.

• Master’s degree in Psychology, Social Work, Mental Health, Counseling, Family Therapy, or a related field.
• At least three (3) years of experience in providing outpatient behavioral health services to youth and families; experience with home‑based Wraparound models is preferred.
• Must have supervisory experience and experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities.
• Must maintain certification in the Massachusetts CANS.
• Preferably knowledgeable about communities we serve.
• Fluency in a second language such as Spanish, Portuguese, or Haitian Creole is preferred…