Ocean Import Coordinator

Overview

Our client is seeking a detail‑oriented Ocean Import Coordinator to join their growing freight forwarding team in Chelsea, MA. This role is responsible for coordinating ocean import shipments from origin to final delivery, ensuring compliance, accuracy, and excellent customer service throughout the process.

$65,000.00/yr – $65,000.00/yr

• Coordinate and manage full‑cycle ocean import shipments (FCL & LCL)
• Receive, review, and process shipping documents including bills of lading, arrival notices, and commercial invoices
• Track shipments and provide proactive status updates to customers
• Coordinate with overseas agents, steamship lines, trucking companies, and customs brokers
• Ensure timely customs clearance and delivery
• Verify and audit freight invoices and resolve discrepancies
• Maintain accurate shipment records in the operating system
• Address customer inquiries and resolve shipment issues efficiently
• Ensure compliance with all import regulations and internal procedures

• 1–3+ years of experience in ocean import operations or freight forwarding preferred
• Strong understanding of ocean import processes and documentation
• Cargo Wise experience preferred but not required
• Excellent organizational skills with strong attention to detail
• Ability to manage multiple shipments in a fast‑paced environment

• Competitive salary up to $65,000
• Stable, well‑established freight forwarding environment
• Opportunity to work with a collaborative and experienced team
• Career growth and professional development opportunities
• Benefits package

Associate

Full‑time

Supply Chain

• Transportation
• Logistics
• Supply Chain and Storage
• Freight and Package Transportation