Clerical Officer​/Receptionist, Band 2

Part Time Clerical Officer / Receptionist

A vacancy has arisen for a part time Clerical Officer/Receptionist to join our extremely busy yet friendly, patient focused admin and reception team.

The post holder will be expected to work 22.5 hours per week over 3 days, typically Wednesday to Friday but with some flexibility to work different days as the service needs.

The post holder will be working in the Oncology admin team based at the Oncology Centre at Cheltenham General Hospital.

• Reception duties in both Oncology and Linc outpatient receptions - working within 8am - 6pm shift pattern.
• Clerical duties in our General Office and Clinic Prep teams.
• Assisting with admin duties within our secretarial teams as required.

• Reception duties, meeting and greeting patients with a warm and welcoming attitude.
• Registering patients;
  Data entry tasks;
  Filing notes;
  Pulling clinic notes;
• Archiving of hospital notes;
  Scanning and uploading documents into clinical systems, and various other admin tasks.

You will be trained in all aspects of the role so no previous experience is required, however an aptitude to learn new skills and understand complex processes is essential.

As you will be the first point of contact for patients and visitors when working on reception therefore you should possess a warm and welcoming manner.

We are looking for a friendly and professional colleague with a positive, flexible and proactive attitude to team work.

Our friendly and hardworking reception team support the Outpatient Services in the Oncology & Haematology for Gloucestershire Hospitals NHS Foundation Trust.

The Oncology Department admin team is made up of Clerical Officer/Receptionists, Clerical Officers, Medical Secretaries, Booking Services who work as a team to support a large and busy cohort of clinical staff.

You will be an integral part of this hardworking team.