Office and Operations Administrator

Opportunity for an Office and Operations Administrator to join our award winning, multidisciplinary engineering and environmental consultancy, in Cheltenham, GL50 3LH
.

To play an important part in our collective performance and engagement, receiving emails, calls, visitors and supporting all our people in all our activities to be responsive to our clients and colleagues. It will be dynamic and reactive, with chunky projects along the way. Cheltenham is our head office and home to a large technical team, a number of Directors including the Managing Director, plus HR, Finance and Operations.

It's a beautiful open plan space and a real investment in Life and Team, two of our four values- a great place to work!

• Manage travel requests, schedule appointments and meetings.
• Handle queries and telephone calls.
• Monitor and respond to emails sent to shared inboxes.
• Assist with meeting or event scheduling, as required.
• Monitor and order key office supplies.
• Ensure common office and kitchen areas are kept organised, stocked and tidy.
• Liaise with facilities management contractors.
• Manage the booking of parking spaces.
• Handle written correspondence to and from the company.
• Own the central admin inbox, responding to queries timely and accurately.
• Other ad hoc admin and office management duties as required.
• Support the Operations team with adhoc requests and process improvements.
• Provide cover to the Project Support team during busy periods.

• You’ll have gained relevant/ related experience and preferably in a professional services environment.
• Conscientious and accurate.
• Effective communication skills.
• The Right to Work in the UK (we are unable to provide visa sponsorship now or in the future)

Our philosophy is simple: we invest in our people and build partnerships with our stakeholders, resulting in a dynamic and successful business that benefits everyone. As a multidisciplinary environmental and engineering consultancy, our outputs contribute to the built environment we all occupy. Our four values include 'living our best life' and 'celebrating our team', and we provide loads of opportunities to do just that.

Recent external recognition for this includes Gold Investors in People 'We Invest in Wellbeing' Accreditation and Best Place to Work Winners, SoGlos Gloucestershire Business Awards.

We currently number 90 people, based out of four principal offices, and celebrated our 10-year anniversary in 2025!

• A competitive starting salary
• Industry-leading annual leave: 25 days, plus your birthday, plus the period between Christmas and New Year, and an additional day for every three years’ service up to an additional five days.
• 4% contribution towards your company pension
• Life assurance
• Access to the Company’s wellbeing package, including a Cycle2work scheme, paid charity days, Employee Assistance Program (providing you with immediate and confidential help for any work, health or life matters) and social events throughout the year.

We believe in having equity throughout our business and welcome applications from people from all backgrounds. We know that diverse teams are strong teams and strive to be a great home for all our people. Let us know what you need to be your best self with Rappor.

Apply and we will get back to you in less than two weeks. If your application is successful, you will be invited to have an initial discussion over the phone, followed by meeting in person at our Cheltenham office.