Collections Admin

Benefits

• Free on-site parking and excellent transport links
• Supportive team environment with opportunities for progression and development

• Strong organisational skills with excellent attention to detail
• Confident written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in Microsoft Outlook and Excel
• Quick to learn new systems and processes
• Interest in building a long-term career within finance

• Previous administration or customer service experience
• Experience working within a finance or office environment
• Knowledge of payment processing or account auditing
• Experience handling sensitive or confidential information

• Communicating with clients and customers via email
• Performing account audits and completing administrative tasks
• Managing and prioritising workloads in a busy office environment
• Maintaining accurate records using in-house systems
• Supporting general finance and payment resolution processes
• Ensuring high levels of accuracy and professionalism in all work completed
• You’ll be joining a growing provider of payment resolution services
• The business works with a range of well-known household-name clients
• This is a full-time office-based role in Cheltenham
• Employment is subject to DBS and credit checks
• Minimum education requirement is GCSE level (or equivalent). The role offers genuine opportunities for long-term career development within finance