Receptionist & Team Administrator – Community Eating Disorders Service

Receptionist & Team Administrator – Community Eating Disorders Service

The closing date is 29 June 2026

We are looking to recruit a new member of staff to our admin & reception team within the GHC Eating Disorders Service.

In the Eating Disorders Service we consider our admin team key to the ability of our clinicians to go about their work and underpins how our service works. As such we want to invest in our administrative staff here. We provide monthly high‑quality supervision to support people in their role and career aspirations. We try very hard to understand the difficulties and pressures working for an admin team within a complex clinical area like eating disorders.

Our team benefits from a regular reflective session with a clinical psychologist to support the pressures of the job. There is a monthly meeting for the whole admin team with service management to address concerns and aid communication. We also offer bespoke training to help within the domain of eating disorders covering communication with patients and medical terminology.

The role will be full time; part‑time applications are welcome.

• First point of contact for service users, ensuring a welcoming and safe environment.
• Guide patients and families to the appropriate location within the facility.
• Answer and direct phone calls from service users and family members.
• Perform administrative duties such as electronic filing, updating patient records, responding to emails, sending and receiving letters, taking meeting minutes, updating staff rotas, and using the printer/scanner.
• Gather information from phone calls or emails and pass it on in a reliable and prompt manner.

• GCSE level education or equivalent.
• European Computer Driving Licence (ECDL) or equivalent.

• Experience working in an administrative role.
• Evidence of experience using Microsoft software.
• Experience working in a health care administrative role.
• Experience working within mental health.

• Good written and verbal communication, particularly when dealing with sensitive issues.
• Ability to prioritise tasks and manage time effectively.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.

Gloucestershire Health and Care NHS Foundation Trust

£25,760 to £27,476 a year (pro rata)

This role is not eligible for sponsorship as per the Government's UK VISA and Immigration Rules and Regulations. For more information please visit