Community Liaison officer
Listed on 2026-10-18
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Administrative/Clerical
PR / Communications -
Marketing / Advertising / PR
PR / Communications
Community Liaison officer
Contract: Freelance / Contract
Duration: Part time - 12 months plus
Location
:
Cheltenham/ Wormington
Sector: Gas Infrastructure / Energy
Navartis are recruiting for a Community Liaison Officer to support a major gas infrastructure project, acting as a key point of contact between the project team, local communities, stakeholders and the wider business.
This is a varied, people-focused role suited to someone who understands the gas industry and can confidently represent the company, manage communications and bring people together to ensure the project runs smoothly from a stakeholder and community perspective.
You will be responsible for managing local correspondence, coordinating meetings and activities, responding to community queries and ensuring that relevant information is communicated clearly and professionally. You will play an important role in maintaining the company's reputation, building positive relationships with local residents and businesses, and helping to resolve issues before they escalat
E.
- Act as a key point of contact between the project team, local residents, businesses, community groups and other stakeholders.
- Represent the company professionally, maintaining positive relationships and protecting its reputation within the local community.
- Manage incoming and outgoing correspondence, responding to enquiries and ensuring queries are directed to the appropriate people and followed through to resolution.
- Coordinate meetings, community engagement events, stakeholder briefings and site-related activities.
- Bring together the relevant teams, contractors and stakeholders to ensure information is shared and actions are completed.
- Communicate project updates, planned works, potential disruption and relevant safety information to affected communities.
- Experience in a Community Liaison, Stakeholder Engagement, Public Relations, Communications or similar coordination role.
- A good understanding of the gas, utilities, energy or wider infrastructure sector.
- Confident communicating with a wide range of people, from local residents and business owners to senior project personnel and contractors.
- Strong organisational and coordination skills, with the ability to bring people together and keep multiple activities moving.
- Excellent written and verbal communication skills, with experience managing correspondence and responding to queries professionally.
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