Villa Operations Executive

Villa Operations Executive

Full time | Based in Cheltenham | Excellent Saraly and Benefits

Are you passionate about creating unforgettable travel experiences? My client is searching for a proactive and detail focused Villa Operations Executive to join a dynamic luxury travel team based in Cheltenham. This role sits at the heart of the villa rental experience, stepping in after the sales process and bringing each booking to life. You will coordinate all in-destination services, liaise with villa owners and suppliers, and ensure every client enjoys a seamless, memorable and personalised stay.

• Act as the main point of contact for clients once a booking is confirmed
• Coordinate all services and logistics that elevate a villa stay from ordinary to exceptional
• Communicate clearly and professionally with suppliers and villa owners
• Produce accurate and attractive electronic documentation for client itineraries
• Adapt quickly to changing situations and solve problems under pressure
• Support marketing activity with creative input for campaigns and social media

• A passion for experiential travel and the world of luxury villas
• Strong verbal and written communication skills
• Good commercial awareness and numeracy, including negotiation skills
• A creative mindset and an eye for photography
• Excellent attention to detail, initiative and resourcefulness
• A genuine commitment to outstanding customer service
• A collaborative team player with strong interpersonal skills
• A European language is an advantage but not essential
• Graduates and non-graduates welcome; life experience and curiosity are equally valued

• Excellent salary and benefits package
• Flexible working on Mondays and Fridays
• Opportunities for professional development and growth
• Occasional travel opportunities
• Company events and social activities
• 25 days annual leave

Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!

Or simply call or email on: P: (phone number removed) M: (phone number removed)

Cheltpro