Isbourne Arts

Job Summary

Isbourne Arts seeks an experienced freelance Operations Manager for a 6‑month contract. The role ensures smooth, safe venue operations, supports events, volunteers and performers, and maintains an exceptional visitor experience. This is a freelance, part‑time role (c14 hours per week) £9,000 for period

Success Measures:

• Events are consistently delivered safely and efficiently.
• Audience feedback and visitor experience remain strong.
• Volunteers are effectively coordinated and supported.
• The venue is operationally ready for scheduled activity.
• Operational issues are identified early and resolved effectively.
• Isbourne Arts continues to strengthen its reputation as a welcoming and professionally run community venue.

Please see full job description via included link

Applicants should have experience delivering venue operations and event management services in a public‑facing environment, with strong customer service, organisational and coordination skills. They must be able to work flexibly, including evenings and weekends, and maintain a sufficient on‑site presence in Winchcombe throughout the contract.

Desirable experience includes working in arts, cultural or community venues, supporting or coordinating volunteers, and familiarity with health and safety requirements in public venues. The successful contractor will be proactive, solution‑focused, calm under pressure, and committed to high standards of safety, presentation and visitor care. They should be friendly, approachable and confident when engaging with the public, while working collaboratively and respectfully within a volunteer‑led environment.

Strong attention to detail, reliability and good communication skills are essential.

The contractor will ensure the smooth, safe and professional operation of Isbourne Arts. Responsibilities include coordinating event logistics, venue readiness, front‑of‑house arrangements and post‑event follow‑up; liaising with artists, hirers, contractors and suppliers; resolving operational issues; and providing on‑site support for agreed events.

They will help maintain a high‑quality visitor experience by monitoring presentation, signage, cleanliness, accessibility and customer flow, and responding to visitor enquiries and feedback.

The role includes coordinating the Operations Group, supporting volunteer deployment, providing briefings and guidance, identifying resourcing needs, and fostering a positive volunteer environment.

They will also oversee venue readiness by coordinating preparations, liaising with cleaning, facilities and technical providers, monitoring standards, coordinating routine maintenance, and supporting health and safety compliance.

• Please submit a cover letter and CV to helenm by 5pm on Friday 10th July 2026
• All applicant emails should be titled: ‘Applicant Name’:
  Freelance Operations Manager Role Submission
• If you have any questions please email helenm

Isbourne Arts is a volunteer‑led performing arts and community venue located in the heart of Winchcombe. Opened in August 2024 following a successful community campaign to transform a former Methodist church, the venue is now a vibrant cultural hub.

The organisation exists to engage the community in the arts, improve local quality of life, and create a sustainable cultural destination for Winchcombe and the surrounding area.