Cheltenham Races Customer Service

Cheltenham Races Racemaker
£12.55 per hour
Training:
Monday 9th March, 2:00pm – 5:00pm
Event Dates:
Tuesday 10th March – Friday 13th March, 9:00am – 7:15pm
What’s in it for you?

* Be part of the pinnacle event of the jump-racing calendar

* Work within an exciting, world-class sporting atmosphere

* Paid role focused on customer experience and visitor engagement

* Training and venue familiarisation provided prior to the event

* Opportunity to gain experience supporting a major live event
Must Haves

* Strong customer service focus and a passion for helping people

* Confident and professional communication skills

* Friendly, approachable, and proactive manner

* Ability to remain calm and helpful in busy environments

* Willingness to support visitors across different areas of the racecourse
What Will You Be Doing?

* Helping racegoers make the most of their day across the racecourse

* Providing guidance and information at key entry points and visitor areas

* Supporting visitors who need assistance or direction

* Promoting awareness of facilities, activities, and experiences available

* Working alongside the core Cheltenham team to enhance the visitor experience