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Confidence Expert - Branch Banking; Customer Service

Job in Cheltenham, Gloucestershire, GL50, England, UK
Listing for: TSB Bank
Full Time position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 24700 GBP Yearly GBP 24700.00 YEAR
Job Description & How to Apply Below
Position: Money Confidence Expert - Branch Banking (Customer Service)

TSB Bank is looking for a Customer Service Consultant based in Hull to help personal and business customers build confidence in their banking choices. You will engage with customers in-person, through video calls, and over the phone, ensuring their banking experience is smooth and supportive.

In this role, you will respond to inquiries, educate customers on available services, and encourage them to take control of their finances. A comprehensive training program will enhance your skills in delivering exceptional customer service. This position offers a competitive salary starting at £24,700, with additional benefits including healthcare, pension contributions, and 25 days of holiday.

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