Senior Customer Service & Dispute Resolution Lead
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-07-30
Listing for:
Marley Risk Consultants
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Marley Risk Consultants is seeking a Customer Service Manager to lead the delivery of excellent customer service across the organisation, with initial focus on customer escalations and service improvement.
The role will evolve to oversee Dispute Resolution and ADR services, collaborating with the Customer Experience team and other departments to ensure fair and effective handling of complaints and disputes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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