Customer Experience & Dispute Lead | Hybrid
Job in
Bishop's Cleeve, Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-08-03
Listing for:
Marley Risk Consultants Limited
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Marley Risk Consultants Limited in Cheltenham is seeking a Customer Service Manager to lead the delivery of excellent customer service across the organisation, ensuring customers and stakeholders receive a professional, responsive and consistent experience.
Initially, you will support the Customer Experience team with escalations and service improvements, with progression toward owning the Dispute Services function and shaping dispute resolution.
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