Fees Finance Officer

Cheltenham College seeks to appoint a diligent and highly organised Fees Finance Officer to support the effective and accurate management of school fees and income.

This key role is responsible for the accurate billing and collection of fees, maintaining financial records, and undertaking credit control activities. The successful candidate will liaise professionally with parents and colleagues, ensuring queries are handled efficiently while supporting smooth and effective financial operations.

Experience in school finance or familiarity with billing systems such as iSAMs, PASS or similar would be advantageous.

• Proven experience of debtor management
• Ability to work under pressure to tight deadlines with high accuracy and attention to detail
• Confident, self-motivated, highly organised, and able to work unsupervised and multi-task in a busy environment
• Excellent telephone manner and proven customer service skills

• Experience in fees administration or school finance
• Familiarity with school billing systems (iSAMs, Pass, Evolve or equivalent)
• Knowledge of Direct Debit collections
• A relevant professional qualification (AAT or similar).

Salary:£28,000-£32,000 per annum, depending on skills and experience.

Hours Full-time, 37.5 hours per week. Due to the nature of the role, remote working is not possible.

Cheltenham College offers the opportunity to work within one of the UK's leading independent schools, where every member of staff contributes to delivering an exceptional experience for our pupils and families.

You will join a friendly and professional Finance Department where you will play a key role in ensuring the smooth operation of the College's fees function.

• Lunch provided during term time.
• Complimentary membership of the College gym and swimming pool.
• Competitive pension scheme.
• Staff discounts with local retailers, hospitality and wellbeing providers.
• Ongoing professional development and training opportunities.

All applicants must have the legal right to work in the UK prior to employment, as we are currently unable to sponsor visa applications.

Cheltenham College reserves the right to close this vacancy early should a suitable candidate be appointed. To avoid disappointment, early applications are encouraged.

Closing date:
Friday 18th September

Cheltenham College is committed to safeguarding and promoting the welfare of children and young people in its recruitment and selection of job applicants and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS check.

We are committed to equality of opportunity for all staff and applications from suitably qualified individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We encourage all candidates to ensure that College is aware of your particular requirements should you be invited to interview.