Clinical Healthcare Support Worker

Clinical Healthcare Support Worker

The closing date is 25 February 2026

To work alongside the Nursing Manager and Nursing Team, the Consultants and wider multidisciplinary team to determine and deliver on service strategic objectives and to promote the overarching vision for the Ophthalmology service.

To actively work within the nursing team during the shift to ensure the clinic runs in a timely manner delivering excellent patient pathways.

To work collaboratively and cohesively with the multidisciplinary team to meet the needs of patients and their families and provide high standards of care ensuring safe and effective practice is maintained.

To prepare patients for their consultations by testing their visual acuity, checking intraocular pressure and eye drop instillation.

To assist in the treatment room as a scrub nurse during minor operations and intravitreal injection clinics.

To perform biometry on patients who have been added to the waiting list for surgery.

Take responsibility for safe and effective infection prevention and control measures.

You will be expected to work within the three Ophthalmology Outpatient Departments based at Gloucester Royal Hospital and Cheltenham General Hospital.

Additional working pattern details: rotational post between CGH/GRH.

• Visual acuity testing.
• Scrub nurse for intravitreal injection clinics.
• Assisting patients with toileting as required.
• Supporting the Nurse in Charge.
• Working within a large multidisciplinary team.
• Using an ophthalmology computer system.

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on‑site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

• Demonstrate safe and appropriate care within a challenging and changing clinical environment, using highly specialised equipment and resources.
• Role model high standards of patient care, communication, commitment, and organization for others to follow.
• Actively work with the nursing team during the shift to ensure the clinic runs in a timely manner delivering excellent patient pathways.
• Undertake specific delegated tasks following the appropriate training and competency level. Work collaboratively and cohesively with the multidisciplinary team to meet the needs of patients and their families and provide high standards of care.
• Actively support in the implementation of any clinical initiative or introduction of new equipment.
• Actively support all agreed quality improvements within the Ophthalmology service and link with other teams and services as appropriate within and outside of Trust.

• Certificate in Adult Literacy and Numeracy.
• Completion of care certificate.

• Self‑motivated and able to work under own initiative and prioritise workload.
• Personally resilient and able to manage complexity and work in an ambiguous or changing environment.
• Excellent presentation, communication and interpersonal skills.
• Acts as a role model, leads by example to ensure the Trust's values and behaviours are reinforced throughout the area of practice.
• Able to effectively and appropriately escalates concerns to reduce risk and promote patient safety.
• Demonstrates understanding and commitment to good record keeping using…