Repairs Co-ordinator

Education And Qualifications

Essential criteria

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

We are looking for the right person to provide and co-ordinate administrative support to the Wheelchair Repair and Service team.

The post holder will be responsible for liaising with patients, carers and relatives for the repair and service of wheelchair mobility aids; as well as assisting in the allocation and coordination of daily workloads. The successful post holder will also share in team activities such as controlling and ordering stock, monitoring and allocating wheelchairs and related accessory stock; also assisting in stock control systems.

This role calls for a post holder that is a self starter and have the capabilities to work alone and as part of our team, with patients and their carers to ensure the delivery of the repairs service and collection of goods and accessories in a timely manner and to a high standard.

This is a unique role that will challenge you, stretch you but bring the satisfaction like no other as you bring quality to the lives of the persons we serve.

• Liaising via the telephone with patients, carers and care professionals for the delivery of repairs services, co-ordinating relevant paperwork.
• Completing works orders and associated notes to close down completed jobs in a timely fashion.
• Coordinating workload and jobs for Field Service Engineers.
• Maintaining and develop efficient goods inwards control, goods inwards approvals and other procedures, either in person or through agreed delegation.
• Liaise with service management to develop effective management information reporting systems for all aspects of stock control, stock movements, slow moving or obsolete stock identification and other reports to facilitate optimum stock usage within contractual requirements.
• Make full use of computerised stock control and other systems to update records and maintain patient details.
• Comply with service requirements of the BCE Management Systems and Bristol NHS Foundation Trust policies and procedures.
• Undertake such other reasonable duties, appropriate to the grade, as agreed between the post holder and manager from time to time.
• This job description will be reviewed periodically, in the light of experience and according to changing service needs.

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of 2.6 billion, we are now one of the largest NHS trusts in the United Kingdom.

• Better outcomes for our Patients
• More opportunities for our People
• Fairer more consistent care for our Population
• Best Value for Public Purse

• Patients will wait less time to be diagnosed and treated, and they will have the same high-quality experience and outcomes, regardless of who they are or where they live.
• We will meet rising demand by maximising the use of our available…