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HelpDesk/Support Technical Support IT Support

First‑Line IT Support Specialist

Job in Cheltenham, Gloucestershire, GL50, England, UK
Listing for: MI5
Full Time, Part Time position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 33750 GBP Yearly GBP 33750.00 YEAR
Job Description & How to Apply Below
A UK Intelligence Agency is seeking a First Line IT Customer Support professional based in Cheltenham. This role requires strong communication and problem-solving skills. Candidates should possess a Level 2 qualification, such as GCSEs in English and Maths. The position involves delivering IT support, managing service requests, and enhancing technology operations. Full-time and part-time roles are available, with a starting salary of £33,750 and additional benefits.

Applicants must live within a commutable distance as remote working is not offered.
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