Cloud Operations Engineer

Cloud Operations Engineer (Graduate – Lead)

£30,000–£50,000 plus bonus and shift premium

SC Clearance eligibility is a necessity; you must hold sole British Nationality.

Our client is seeking Cloud Operations Engineers at graduate, mid, and lead level to join a secure cloud operations team supporting sensitive, mission critical systems from a regulated on site environment in Cheltenham.

This role sits within a 24/7 operations function and includes participation in a shift rota, with additional shift premium paid.

• Support the operation of secure cloud platforms and underlying infrastructure
• Troubleshoot and resolve incidents, service issues, and user requests
• Manage and update support tickets, ensuring effective diagnosis and resolution
• Follow documented runbooks and operational procedures
• Support incident management for high priority or critical services
• Contribute to continuous improvement activities to reduce operational issues
• Work closely with engineers, platform teams, and technical stakeholders

• Experience working with Linux based systems (training or commercial experience)
• Experience with cloud infrastructure and platform operations
• Exposure to Kubernetes and containerised environments
• Exposure to Infrastructure as Code tools such as Terraform
• Ability to troubleshoot technical issues across infrastructure and platforms
• Willingness to learn and operate in a secure, highly regulated environment
• For Lead, you must have experience managing or mentoring engineers

• Bonus
• Shift Premium
• Pension/Medical