Global IT Service Desk Manager – ServiceNow & ITIL
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-07-04
Listing for:
SwiftCruit
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, HelpDesk/Support, IT Consultant
Job Description & How to Apply Below
Swift Cruit is hiring an IT Service Desk Manager located in Cheltenham, UK, to oversee the IT Service Desk and 1st Line Support across multiple sites. The role is pivotal for ensuring that users have the necessary tools for mission-critical tasks.
You will be responsible for leading a team, managing service operations, and enhancing customer service experiences. Candidates should possess strong leadership skills and a background in IT service management, particularly with tools like Service Now.
The position also offers flexible working options and generous benefits including private healthcare.
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