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IT Service Desk Analyst: 1st & 2nd Line Support

Job in Cheltenham, Gloucestershire, GL50, England, UK
Listing for: Hazlewoods
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Hazlewoods is seeking a Service Desk Analyst to join our IT team, supporting multiple office locations across the Southwest. You will provide 1st and 2nd line IT support via phone, email, and in person, log and manage tickets, and assist with onboarding, offboarding, and internal moves.

The role requires excellent communication and a proactive approach to IT inductions for new starters, with opportunities for professional development and long-term growth within Hazlewoods.

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