Delivery Manager

Company Overview

We are a small but growing specialist Net Suite consultancy dedicated to high-quality implementations and long-term client relationships. Based in Cheltenham, we pride ourselves on delivering personalized service and expert Net Suite solutions that help our clients thrive. Joining our team means you’ll work in a close-knit environment where your ideas are valued, and you can have a big impact as we continue to grow our client base and capabilities.

We are a small but growing specialist Net Suite consultancy dedicated to high-quality implementations and long-term client relationships. Based in Cheltenham, we pride ourselves on delivering personalized service and expert Net Suite solutions that help our clients thrive. Joining our team means you’ll work in a close-knit environment where your ideas are valued, and you can have a big impact as we continue to grow our client base and capabilities.

In this Mid-Level Net Suite Functional Consultant role, you will be critical in delivering successful projects and supporting our clients’ ongoing needs. Your responsibilities will include:

• Client Requirements & Solution Design:
  Work directly with clients to gather business requirements, understand their processes, and design tailored Net Suite solutions.
• Net Suite Configuration:
  Configure and customize Net Suite (forms, fields, workflows, dashboards, reports) to meet client requirements and improve business processes.
• Collaboration with Technical Team:
  Collaborate with our technical consultants/developers to define specifications for custom development, integrations, and any Suite Script needs (translating functional needs into technical specs).
• Workshops & Training:
  Lead client workshops and user training sessions to ensure successful adoption of Net Suite, and that end-users are comfortable with new systems and features.
• Data Migration & Testing:
  Assist clients with data migration activities, develop test cases, and conduct system testing/UAT to ensure solutions are robust and ready for go‑live.
• Go-Live Support:
  Provide hands‑on support during deployment/go‑live, troubleshooting issues and adjusting configurations as needed for a smooth transition.
• Post-Implementation Support:
  Serve as a trusted advisor after implementation by providing ongoing support, answering user questions, and offering best‑practice guidance to maximize Net Suite value.

We are looking for a consultant with the following background:

• 2–5 years of Net Suite functional consulting experience (or similar ERP functional experience) implementing and supporting Net Suite for end‑users.
• Strong Net Suite module knowledge – solid understanding of Net Suite Financials (Accounting/ERP), Order Management (Sales Orders/Purchase Orders), CRM, and Reporting/Analytics.
• Business Requirements & Process Mapping:
  Proven experience working with business users to gather requirements, document workflows/business processes, and translate them into Net Suite functionality.
• Hands‑on Net Suite Configuration:
  Ability to perform hands‑on setup in Net Suite – creating custom fields/forms, workflows (Suite Flow), saved searches and reports, role permissions, etc.
• Project Lifecycle Exposure:
  Involvement in multiple Net Suite implementation phases (requirements, design, testing, training, go‑live); comfortable juggling different tasks in a small team environment.
• Communication
  
  Skills:
  
  Excellent client‑facing communication and interpersonal skills. Able to lead meetings and training, and explain Net Suite concepts to non‑technical stakeholders.
• Problem‑Solving: A detail‑oriented and proactive mindset for troubleshooting issues and ensuring high‑quality deliverables.

Job Types: Full-time, Permanent

• Casual dress
• Company pension
• On-site parking

• Monday to Friday