Security-Cleared IT Service Desk Lead | Service Delivery
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-08-22
Listing for:
Northrop Grumman UK
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator, IT Consultant
Job Description & How to Apply Below
Northrop Grumman UK is looking for a seasoned IT Service Desk Lead to champion a multi-site 1st line support function in Cheltenham. You will ensure SLAs are met, mentor a cross-site team and drive ITIL-aligned incident and service request handling.
You will refine Service Now workflows, manage assets and budgets, and collaborate with UK, EMEA, and US teams to deliver a seamless IT experience for our users.
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