Infrastructure Engineering Professional

Job Description

Job Title:

Infrastructure Engineering Professional Req  Function:
Security Posting

Start Date:

11/09/2026

Posting End Date: 23/09/2026

Division: UK Business

Job Location:

G  Cheltenham TE Advertised Salary:
Competitive Salary + Benefits
** Recruiter:
Krystle James
**** Career Grade: E
**** Internal Closing Date: 23/09/26
** Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance (). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.
We deliver vital work at scale, with real breadth and impact. We connect for good.  You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating.

We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.##
** About the role
** Impact of the role:
This role provides critical on-site IT support for Cheltenham-based colleagues and corporate services, ensuring users remain productive through the timely resolution of incidents, requests and technical issues. The role supports service availability, business continuity and operational efficiency by providing local hands-on support that cannot always be delivered remotely.

Link to strategy:
This role supports BT's objective to deliver reliable, efficient and customer-focused technology services by ensuring users have access to responsive local IT support. It contributes to operational excellence, service continuity and colleague productivity, enabling teams to focus on delivering business and customer outcomes.
** This job role is based in Cheltenham. Due to security requirements, this role requires you to be located on site during your working hours.
**** Mon-Fri 37.5.*
* ** DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.**##
** What you’ll be doing
*** This is a varied role combining hands-on IT support, infrastructure engineering, security improvement and emerging technologies such as automation and private AI, making it ideal for someone who enjoys both operational delivery and shaping future capability.
* Providing hands-on IT support for colleagues and corporate services, ensuring critical services remain available and users can work effectively.
* Acting as the on-site technical lead for workplace technology, incidents, requests and service improvements.
* Driving an automation-first approach through Infrastructure as Code using Terraform, Ansible and Power Shell.
* Supporting and evolving endpoint management platforms, including SCCM and modern device management technologies.
* Solving complex infrastructure challenges across compute, storage, networking and cloud platforms.
* Improving the organisation's security posture through vulnerability remediation, systems hardening, patching and secure operating practices.##
** Essential Skills / Experience
*…