More jobs:
Customer Experience Coach & Store Performance Leader
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-07-25
Listing for:
Dunelm
Full Time
position Listed on 2026-07-25
Job specializations:
-
Management
Retail & Store Manager -
Retail
Retail & Store Manager
Job Description & How to Apply Below
Dunelm Gloucester is seeking a Customer Experience Manager (Customer Experience Coach) to lead a high‑performing store culture by developing colleagues and delivering standout service that creates confident, memorable customer experiences and strong sales.
You will drive customer‑centric improvements, coach teams to deliver exceptional service, and ensure smooth operations. The role focuses on training, KPI delivery, stock management, and building an engaged, future‑ready store team.
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