Service Centre Manager

Our client, a well-established family-run independent automotive service centre in Cheltenham, Gloucestershire, is seeking a Service Centre Manager to lead their team. This is a unique opportunity for a skilled motor trade professional to contribute to a reputable business with excellent growth prospects.Benefits of the Service Centre Manager:

• Salary circa £35,000 per annum, negotiable based on experience
• Plans to introduce a bonus scheme
• 25 days' annual leave plus 8 bank holidays
• In-house training and development programmes
• Workplace pension scheme
• Career advancement with a growing family-run business operating since 1991
• Monday to Friday, 8:15am-5:30pm

Duties of the Service Centre Manager:

• Manage the daily operations of the service centre, ensuring efficiency and high standards
• Lead, support, and organise a small team of Vehicle Technicians
• Allocate workshop jobs and oversee scheduling and workflow
• Assist with workshop tasks when necessary, including diagnostic testing, basic practical repairs, or tyre fitting
• Ensure health and safety procedures are followed and workshop cleanliness is maintained
• Liaise with customers, providing professional advice and updates as the Service Centre Manager
• Prepare estimates, process quotations, and manage customer communication
• Order parts, maintain supplier relationships, and reconcile supplier accounts
• Assist with stock management and basic bookkeeping duties
• Drive the growth of the business through excellent customer service and technician support

Requirements of the Service Centre Manager:

• Proven experience in the motor trade, with strong workshop knowledge or management experience
• Hands-on mechanical experience is advantageous but not essential; automotive knowledge and management skills are paramount
• Confident in managing a team and workshop scheduling
• Customer-focused with excellent communication skills
• Ability to identify additional revenue opportunities
• Organised, reliable, and commercially aware
• Valid UK driving licence with minimal points
• Awareness of health and safety regulations in a workshop environment

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic Service Centre Manager opportunity

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.