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Client-Focused Service Delivery & Release Lead; Hybrid

Job in Cheltenham, Gloucestershire, GL50, England, UK
Listing for: Finova
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    IT Project Manager, Project & Program Management
Salary/Wage Range or Industry Benchmark: 50000 - 75000 GBP Yearly GBP 50000.00 75000.00 YEAR
Job Description & How to Apply Below

Finova invites an Associate Service Delivery & Release Manager to join our Cheltenham team on a hybrid pattern (three days in the office). You will manage client relationships, coordinate releases, and oversee service reviews for tier-3 lenders, ensuring world-class service and timely issue resolution.

You will work with the Service & Reliability function to prioritise problems, oversee production activities, and drive SLA improvements, leveraging MS Office and JIRA Service Management.

This is a great role to take on the Client-Focused Service Delivery & Release Lead (Hybrid) role at Finova.

Join us at Finova as our next Client-Focused Service Delivery & Release Lead (Hybrid) in Cheltenham, England, United Kingdom.

We are currently recruiting a Client-Focused Service Delivery & Release Lead (Hybrid) for our team in Cheltenham, England, United Kingdom.

This is a genuine role to take on the Client-Focused Service Delivery & Release Lead (Hybrid) role at Finova.

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