Senior Manager-Quality

Senior Manager-Quality

Salary up to £70K (subject to skills and experience) + fantastic benefits including company bonuses, car cash allowance, private medical cover and generous pension scheme.

We can offer you a lot in return!
We empower each associate to #Become More At Kohler  with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

Designing award-winning products for our market-leading brands – Mira Showers, Rada and Recoup - is our lifeblood. We focus on investment; investing in the best technology and resources available and investing in each and every individual. Whether you arrive at our facilities in Cheltenham, Worcester or Hull, have a visit from a Service Engineer or pick up the phone to our Customer Service team, you’ll instantly see that, no matter our department or location, we all share the same cultural values at Kohler Mira.

From day one you’re part of the Kohler Mira community – a collaborative, forward focused team with a shared pride in our work and commitment to delight our customers, develop innovative products and services and inspire our people.

We're looking for a Senior Manager, Quality to lead our Quality Assurance function at our Cheltenham manufacturing site.

As a key member of the Manufacturing Senior Leadership Team, you will provide strategic leadership and direction to the Quality Assurance function across our Cheltenham site. This senior leadership role is accountable for driving quality excellence, ensuring compliance, fostering a culture of continuous improvement, and delivering robust quality standards that support our operational and business objectives.

• Supporting the Business Manufacturing Strategy over a 3-year rolling timeline
• Deliver Senior Leadership focused initiatives and strategic improvements.
• Pro‑active compliance and development of operational capability to achieve Safety, Quality, Cost, Delivery and People (SQCDP).
• Achieving and maintaining targeted Quality service levels and strategic improvements.
• Building a high performing, quality assurance improvement culture through the coaching and development of the team (circa 19 Quality associates).
• Work cross‑functionally with NPD, Manufacturing Engineering, Purchasing, Supply Chain, and Production teams.

Responsibility for leading the supplier and internal quality assurance teams in accordance with established policies, procedures and objectives. Specifically:

• To act as strategic business leader for quality across all areas with specific focus on customer, supply chain and manufacturing quality.
• To own and take leadership in developing and implementing plans to reduce the company Cost of Quality.
• Act as focal point to represent Operations on quality issues and best practice quality development.
• Lead Operations quality strategy. Work with relevant stakeholders to identify gaps in the current business quality processes and implement prioritized plans and policies targeting improvement.
• Acts a focus point for Quality in the business. Represent the business to ensure our voice is heard on quality. Lead and lobby our business case as required.
• Own and develop the company quality system and the related external third‑party systems accreditations.
• Work with Kohler Quality teams to ensure our compliance with global corporate quality standards and policies. Work with Compliance Teams and internal/external stakeholders to ensure compliance with new and evolving Quality requirements.
• Lead our plans to reduce our Cost of Poor Quality across all business areas. Monitor and report on our quality performance and quality system compliance status and undertake corrective and improvement action as necessary.
• Own manufacturing and supplier quality improvement activity working with relevant stakeholders. Set improvement targets, monitor quality issues and drive improvements.
• Work to ensure quality requirements are fully considered as part of our internal and external processes including management of change, training and supply chain processes.
• Communicate project status, risks, and readiness clearly to senior stakeholders.
• Define equipment, tooling, fixtures, and control system requirements for suppliers.
• Define and control capital expenditure associated with quality assurance function.
• Support and/or lead continuous improvement and Kaizen activity.
• Support site reviews, leadership walkthroughs, and global engagement as required.

• Lead, inspire, coach and develop the skills of direct reports.