Quality Engineer

Job purpose ;
To provide effective day-to-day quality engineering and quality assurance support across the business, ensuring that products, processes and quality systems meet customer, regulatory and company requirements. The quality engineer will work closely with production, engineering and other departments to identify and resolve quality issues, improve processes, maintain quality records and support the continued development and effectiveness of the quality management system.

Key responsibilities ;
Quality & Support
· Monitor production activities to ensure that required quality control checks are completed and documented.
· Support production in ensuring that processes are carried out in accordance with approved procedures, specifications and customer requirements.
· Identify quality issues and work with production and engineering to establish root causes and implement effective corrective actions.
· Monitor quality performance through data collection, analysis and reporting.
· Support the reduction of scrap, rework, customer complaints and internal non-conformances.
· Participate in and lead quality improvement projects.
· Support first article inspection, inspection planning and quality documentation as required.
· Provide practical quality support to production teams and promote a strong quality culture throughout the business. QMS & Nadcap ;
· Support the maintenance and continual improvement of the quality management system.
· Maintain and review quality procedures, work instructions, forms and associated documentation.
· Support the implementation and monitoring of AS9100 and customer-specific requirements.
· Support Nadcap preparation, compliance and continual improvement activities.
· Coordinate and follow up actions arising from internal, external, customer and Nadcap audits.
· Ensure that objective evidence and quality records are maintained and readily available.
· Support the management of corrective and preventive actions. Non-conformance & problem solving ;
Investigate internal and customer non-conformances. Lead or support structured root-cause investigations using appropriate problem-solving techniques, including 8d, 5 why, fishbone and PFMEA. Ensure corrective actions are effective and implemented within agreed timescales. Monitor recurring quality issues and identify opportunities for permanent improvement. Liaise with production, engineering, suppliers and customers where required to resolve quality issues. Auditing & compliance ;
Plan, conduct and report internal audits in accordance with the internal audit programme. Support external, customer and certification body audits. Prepare departments and personnel for audits and ensure actions are effectively closed. Verify that equipment, processes and documentation comply with applicable procedures, specifications and standards. Promote compliance with company quality, health & safety and environmental requirements. Customer & supplier quality ;
Communicate with customers and suppliers regarding routine quality matters. Support the quality director with significant customer complaints, quality escalations and supplier issues. Monitor supplier quality performance and support supplier corrective actions where required. Review customer specifications, drawings and quality requirements as necessary. Training & documentation ;
Provide training and guidance to employees on quality procedures, standards and requirements. Produce clear and practical quality documentation and explanatory materials. Support the development of quality awareness and competence throughout the business. Maintain accurate and traceable quality records. Reporting & continuous improvement ; .Prepare quality statistics, KPI's and trend…