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Customer Service Expert — Betting Shop Associate

Job in Cheltenham, Gloucestershire, GL50, England, UK
Listing for: William Hill
Full Time, Part Time position
Listed on 2026-08-03
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19000 - 23000 GBP Yearly GBP 19000.00 23000.00 YEAR
Job Description & How to Apply Below

William Hill is seeking a customer-focused Retail Assistant to welcome customers, process bets, and assist with queries in our Cheltenham shops. You will demonstrate betting terminals, build relationships with customers, and champion safer gambling while supporting managers with displays and opening/closing tasks.

The role offers a mix of full and part-time hours, with annual pay reviews and a bonus scheme as part of our benefits package, plus holiday entitlement and pension matching.

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Position Requirements
10+ Years work experience
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