General Assistant – Full Time​/ Part Time

General Assistant – Full Time/ Part Time

Vacancy type Full Time

Duration Permanent

Hours up to 36 hours

Location Cheltenham

As home experts since 1897 our mission is to inspire customers in store and online with well-presented, comprehensive and innovative collections of products. We pride ourselves on being customer-focused, providing friendly support, expertise, and excellent levels of customer service at all times, in all areas of our business. Being part of Leekes means working flexibly and as a team.

We are looking for individuals that thrive within a retail setting and want to offer exceptional customer service to our customers.

Leekes are the family-owned, independent retailer that has over 125 years’ experience in helping to create beautiful homes, with 4 large home department stores throughout South Wales, the West Country and the Midlands plus 2 dedicated furniture and kitchen stores in Bristol and Cheltenham.

Joining our retail team in Cheltenham means you will be part of a highly motivated, customer focused and supportive work environment.

Our retail sales consultants and advisors play an essential role in looking after our customers and providing them with excellent customer service as well as ensuring that their departments are well stocked with our full product range.

This retail role requires flexibility to work any 5 days per week including weekends and some bank holidays. In return we offer our staff a range of benefits including:

• Retail discounts across the Leekes Retail & Leisure Group that includes the Vale Resort and Hensol Castle distillery
• Increased holiday entitlement and long service awards

• Always deliver exceptional customer service to our retail customers.
• Work with your colleagues to ensure that the sales floor is well merchandised, and products are displayed to promote customer interest.
• Use of IT systems to search for products, place customer orders and print point of sale.
• Till operation
• Stock take and stock returns.
• Maintaining a clean and tidy warehouse.

• Enjoy working in a customer focused retail environment.
• Excellent communication skills with the ability to communicate in a clear and friendly manner.
• Strong organisational and IT skills.
• This role will involve frequent heavy lifting of items such as furniture and as such applicants must be physically capable of repetitive manual handling procedures.

Established in 1897 as an ironmongery business in South Wales, the Leekes Retail & Leisure Group has grown and diversified over the last 125 years. It remains a family business and along with our retail stores includes two 4-star hotels - the Vale Resort and Hensol Castle and a gin distillery and visitor centre located in the cellars of the 17th century, grade I listed castle.