Seasonal Sales Assistant

Seasonal Sales Assistant

Final date to receive applications: 30 September 2026

Department: Retail

Employment Type: Seasonal - Part Time

Location: Cheltenham

Reporting To: Store Manager

Compensation: £13.45 / hour

About Lush Cheltenham

Here at LUSH Cheltenham we are known for being a welcoming environment within the community, with a strong, established team and a diverse and dedicated customer base. We pride ourselves on delivering outstanding customer service and a memorable shopping experience. As well as customer experience, we are a profit driven store; last December, we ranked 8th for our retail margin out of 106 stores, and have earned nearly £1 million in turnover as a store.

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee‑owned, family‑run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in‑store events that keep customers coming back. You’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.

With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well‑supported through training and development to grow your skills.

Key Information

Hours available: 12 Hours Per Week

Final date to receive applications: 30TH September

Interview Date: Candidates contacted throughout October for interview.

Training: Regular training provided.

Start Date: WC 26TH October 2026

Please note:

We may close this vacancy early if we receive an overwhelming response or our business requirements change.

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in‑store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop’s budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in‑store and external events to leave lasting impressions on customers.