Sales Office Manager

A market‑leading distributor within the UK and Ireland facade sector is looking to appoint a Sales Office Manager for its Cheltenham branch. This is a high‑impact role at the centre of a busy sales office, offering genuine autonomy and visibility. You will be the focal point for day‑to‑day sales operations, customer service and order progression, working closely with the Branch Manager, Area Sales Manager and wider supply chain to ensure outstanding service and strong commercial performance.

The business is part of a larger, well‑established group and is investing in growth, people and process. If you enjoy a fast‑paced environment, thrive on building relationships, and want a role where you can drive results while developing a team, this is an excellent opportunity with a strong benefits package and clear long‑term progression.

• Salary: £30,000 - £35,000
• 23 days holiday plus Bank Holidays, with additional days for long service
• Salary sacrifice pension scheme
• Life assurance
• Health cash plan
• Retail discounts
• Employee assistance programme
• Cycle to work scheme
• Electric car leasing
• Full time, permanent role

• Support the Branch Manager with day‑to‑day management across the branch
• Proactively build and manage the sales pipeline alongside the Area Sales Manager
• Project manage customer orders from enquiry through to delivery
• Ensure internal processes are followed and system records are accurate and up to date
• Raise and process sales quotations, purchase orders, delivery notes and PODs as required
• Liaise closely with the designated fabrication centre to ensure orders are produced and delivered on time, meeting quality standards
• Build strong customer relationships, including face to face meetings, to increase opportunities and protect or improve margin
• Provide a consultative, service‑led customer experience across all interactions
• Train, develop and motivate junior sales team members in the sales office
• Attend meetings and support wider branch activity as required
• Ensure legal, regulatory and statutory obligations are met, including health and safety responsibilities
• Keep up to date with industry trends and participate in training and professional development

• Minimum 2 years' experience in a similar role within a fast‑paced sales environment
• Proven experience exceeding sales targets and managing sales activity day to day
• Strong commercial awareness with excellent negotiation skills
• Confident project managing multiple customer orders and priorities simultaneously
• High attention to detail with strong numeracy and accurate administration
• Strong IT skills including Microsoft Office and Excel
• Experience using ERP and CRM systems, Net Suite is advantageous
• Experience buying and selling construction products is highly desirable
• Strong written and verbal communication skills
• Comfortable supervising, developing and supporting a team
• Proactive and organised, able to work under pressure and meet deadlines