Event Key Account Manager; Maternity Cover

Key Account Manager

Job location:

CHELTENHAM, Gloucestershire GL52 7DQ

This is an exciting opportunity for an ambitious, relationship-focused sales professional to take the next step into a Key Account Manager role within a high-growth global organisation. As a Key Account Manager, you will actively drive value and growth through developing, nurturing, and expanding high-value customer relationships within the Event Industry adopting a strategic and targeted approach with identified key customers.

• Developing and maintaining key customer relationships and identifying opportunities for continued growth and development.
• Pro‑actively anticipating customer requirements and ensuring flawless end to end customer service.
• Acting as primary point of contact for customer queries or concerns.
• Liaising with key stakeholders across the business to ensure seamless delivery against the client expectations.
• Making effective and constant use of the internal CRM system in order to track and develop opportunities effectively.
• Building strong relationships with both internal and external stakeholders to ensure the delivery of a best‑in‑class service.
• Undertaking weekly reporting and other ad hoc requirements as they arise.

• Experience in a targeted and driven sales role, preferably within the Events Sector.
• Experience of working independently to form strategic plans in an efficient and organised way.
• Articulate communicator both in writing, on the telephone and in person and will have an eye for detail and a desire to ‘get it right first time’.
• Demonstrable experience of strong relationship‑building and creating new opportunities.
• Trustworthy and conscientious and ideally have experience of being able to work alone with minimal supervision.
• Ability to build and maintain successful relationships with existing customers as well as being able to develop relationships with potential customers.

• High energy and a solid work ethic.
• Drive to win business.
• Excellent communication skills – both written and verbal.
• Confidence and capability to engage with people at all levels.
• Excellent organisational and time management capability.

We are an equal opportunities employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.