Account Manager
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-10-10
Listing for:
i2i Recruitment
Full Time
position Listed on 2026-10-10
Job specializations:
-
Sales
Client Relationship Management, Account Manager, Customer Success Management
Job Description & How to Apply Below
* Join a supportive and collaborative team where your contribution is valued
* Excellent opportunity for professional development and career progression
* Competitive salary package
* Performance-based bonus of £2,000–£3,000 after 6 months
* Pension and life insurance
* Employee wellbeing support, including counselling services
* 22 days’ holiday plus bank holidays, increasing to 25 days with service
* On-site parking
* Smart-casual dress code
* Regular company social events
MUST HAVE'S
* Previous experience in account management or customer relationship management
* Strong communication and organisational skills
* Ability to analyse reports and confidently interpret data
* Proficient in Microsoft Office and CRM systems
* Professional, proactive and solutions-focused approach
NICE TO HAVE'S
Previous experience within debt collection, credit control or financial services
SO, WHAT WILL YOU BE DOING?
As an Account Manager, you will take ownership of a portfolio of client accounts, building strong and lasting relationships while ensuring clients receive a consistently high level of service.
You will be responsible for:
* Managing and developing a portfolio of client accounts
* Building and maintaining strong, long-term client relationships
* Acting as a key point of contact and trusted partner for your clients
* Providing regular performance updates, reports and account reviews
* Working closely with internal collections teams to ensure client expectations are consistently met
* Investigating and resolving client queries efficiently and professionally
* Monitoring account performance and identifying opportunities for improvement
* Using data and reporting to understand performance and support client conversations
* Supporting client retention and contributing to business development opportunities
HELPFUL EXTRAS
£2,000–£3,000 performance-based bonus after 6 months
22 days’ holiday plus bank holidays, increasing to 25 days with service
On-site parking
Smart-casual working environment
Pension and life insurance
Employee wellbeing and counselling support
Company social events
Opportunities to develop and progress within the business
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