Sales Customer Service Administrator
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-10-21
Listing for:
i2i Recruitment Limited
Full Time
position Listed on 2026-10-21
Job specializations:
-
Sales
Account Manager, Business Administration -
Customer Service/HelpDesk
Customer Service Rep, Account Manager
Job Description & How to Apply Below
- Join a growing and successful business with a strong reputation in its industry
- Be part of a supportive and close-knit team environment
- Opportunity to build long-term relationships with customers and suppliers
- Varied role combining customer service, administration and sales support
- Early finish every Friday
- Bonus scheme, generous holiday allowance and pension benefits
- Previous experience in a customer service, sales administration or office administration role
- Knowledge of Sage 50
- Strong communication and customer service skills
- Confident and professional telephone manner
- Good Microsoft Office skills
- Strong Excel skills
- Excellent organisational and time management abilities
- Ability to prioritise workload and meet deadlines
- Strong attention to detail and accuracy
- Motivated, proactive and customer-focused approach
- Processing customer orders and quotations accurately and efficiently
- Responding to customer enquiries and providing product and service information
- Building strong relationships with existing and prospective customers
- Resolving customer queries and complaints in a professional manner
- Liaising with suppliers to source products, parts and pricing information
- Raising purchase orders and coordinating supplier requirements
- Producing customer invoices and supporting sales administration activities
- Following up outstanding quotations and maintaining sales pipelines
- Generating reports and providing updates to management
- Maintaining accurate customer records and documentation
- Supporting the wider team to ensure a high level of customer satisfaction
- Identifying opportunities to maximise sales through upselling and excellent customer service
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