Assertive Outreach Worker

Overview

Job Role: Assertive Outreach Worker

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Gloucestershire – Gloucester and Cheltenham

Additional information:

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Ability to work flexibly, including early mornings, evenings, and weekends when required.

Please note this role requires frequent travel across districts

As an Assertive Outreach Worker
, you’ll be on the frontline supporting individuals experiencing rough sleeping to take positive steps towards a safer, more stable future.

Based in Gloucester
, you’ll work out in the community, building trust, tackling challenges head‑on, and helping people access the support they need. This is a fast‑paced, hands‑on role where resilience, initiative, and a proactive mindset are key.

Join a passionate team, work alongside partner agencies, and help create lasting change. If you’re ready to make an impact, we want to hear from you!

• Identify and build relationships with people who are rough sleeping in Gloucestershire, using outreach sessions and regular visits to agencies/venues visited by individuals who are rough sleeping.
• Maintain client records, so they are accurate and fully updated at all times.
• Ensure all clients are provided with high-quality person-centred services which takes a strength-based and trauma-informed approach.
• Work collaboratively taking a multi-agency approach to safeguard clients.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

• Full driving licence and access to own car for work purposes.
• Experience working with vulnerable adults and/or people with complex needs and challenging behaviours.

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace.

We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

We welcome applications from people with lived experience. All…