Program Specialist - C98986

Program Specialist 3 - C98986

Cheney

Non-Exempt

Regular

Regular office hours 8:00 a.m. to 5:00 p.m.

12 Months

We are currently seeking skilled and team-oriented applicants for the following position:
Program Specialist 3 with the Enrollment Communications team. We are seeking this position to serve as one of the primary architects of the undergraduate and concurrent enrollment experience within Slate Constituent Relationship Management (CRM).

This position works under general direction and serves as the lead functional and technical specialist for the CRM as it relates to undergraduate admissions and dual/concurrent enrollment programs. The work will consist of specialized tasks supporting Slate CRM initiatives that seek to optimize the student enrollment journey. Reporting to the Enrollment Marketing Manager, this position will assist higher-level staff by coordinating all aspects of Slate CRM services, providing technical assistance and specialized consultation to faculty and staff across the institution to define departmental needs, and recommending resolution for complex problems and issues related to the CRM and student enrollment.

This position functions as a technical consultant and specialist, collaborating directly with faculty and staff across the institution to define departmental needs, design data-informed strategies and develop training programs that empower the campus community to drive student success. This position configures and maintains workflows, dashboards, portals, integrations and audits, this includes monitoring data quality and compliance – escalating policy or governance issues to the Enrollment Marketing Manager.

This position assesses Enrollment Communications and institutional needs and proposes the development of specialized services and training unique to the CRM and which are responsive to the needs of participants.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $60,984 (minimum) up to $82,068 (maximum). Where the hired candidate will begin within this range is dependent on qualifications, education, experience, and skills.

In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses.

For additional information regarding insurance benefits please see our Benefits page: (Use the "Apply for this Job" box below)./

Applications are open and accepted until recruitment is closed. Screening of applications will begin on October 20, 2026.A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for…