Executive, Entertainment & Gaming, Customer Service Rep

Preferred

B. Com, BA, BBA Arts Or any Under Graduate.
Good communication and presentation skills.

Experience:

Fresher or 0 - 2 Years.
Knowledge
(knowledge gained in the past relevant to this requirement)
Should Type At least 20 words per minute.
Basic knowledge to write an Official Email.
Basic knowledge in MS Excel and Word.
Skills
(Specific job skills required for this job)
Good communication and Presentation skills, Ability to multitask, priorities and manage time effectively.
Should be a good team player.
English Hindi and any other regional language in addition
Experience
(Specific type or amount of experience)
Customer support, Backend Support,
Vendor coordination, Client data maintenance.
Sale, Invoice, Inventory, Logistics Related Experience.
Criteria
Success Behaviours
(Traits like interpersonal skills etc.)
Any certification in Tally, Typewriting, Internships Programs.
Any extra curricular activities and sports.
Willingness
(Preference / Values/ other requirements)
Flexible to work in Roster based and Rotational shifts.
Basic Computer Knowledge
Your KRA/KPI
Ensure the tasks assigned are done within SLA
Take up the Escalation Cases and find the root causes.
Should take complete ownership of the process or Tasks assigned to him / her